Contact Us (English)

WAKWAK Customer's Front

Our operators are able to assist customers in Japanese only.
However, Telephone-interpretation service by the three-way conversation is also available upon request to assist non-Japanese speaking customers.

Call our Customer's Front below.

* Limited number of calls are handled at the same time and our operators may not be able to fully assist customers.

freedial Toll Free: 0120-309092
(English, Portuguese, Spanish, Chinese and Korean)
Business Hours: 10:00 - 19:00
(Closed on New Year's Holidays [Dec.29 to Jan.3] )
post Address
1-4-1 Gorin Miyagino-ku Sendai-shi Miyagi
NTT-ME WAKWAK Customer's Front


Q.I don’t understand about the documents from WAKWAK.

A.You have two important documents from us.

  1. 登録情報(Registration information)
    Your Authentication ID/PW for login and E-mail are included.

    PDFHow to read? ; sample

  2. 支払方法登録申込書(Payment application form)
    We’d like you to fill this form to register your payment method and send it back to us.
    → WAKWAK Customer's Front

    PDFHow to write? ; sample